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Guarding, the corporate way

MM Annaiah, MD, Eagle Detective AgencyEagle Detective agency (ED) has established itself as a leading detective agency in Karnataka with its 'Quality service' for over two decades. In December 1979, after serving the military (as a sportsman) and another agency in the same field, Annaiah started ED. MM Annaiah spoke to bangalorebest.com on trends in corporate security.

What changes have you witnessed over the years in the area of security services?
First is the change in the social values. Deteriorating moral values have resulted in more cases of theft and pilferage. Nowadays, employers avoid employing their own private security guards because of the latter's involvement in union activities. They opt for private detective agencies.

Lt.BC Muthanna, GM (seated) and Chinnappa, Accounts of EDWhat other factors necessitate the services of detective agencies?

Once an entrepreneur goes in for the services of a private agency, he can just forget about security issues as the agency takes care of everything, including administrative aspects like payment of the guard's salaries and other benefits. Agencies also take up emergency cases like the outbreak of fires or even employee strikes.

How do you recruit the guards?

Though we recruit persons who have completed the tenth standard, we always look out for army candidates. They have the added advantage of discipline coupled with the basic physique. Selected candidates are given extensive training in the field they are going to be placed. Once we're satisfied with their work and reliability, we put them on duty.

What type of services does ED offer?
Our main focus is on industrial security and private investigation. ·

Who are your main clients and how long has your company been associated with them?

We have been providing our services to Gokuldas Exports since we started our operations two decades ago. Our other eminent clients are United Breweries (UB Group) and Sonar Holding. Krishnaiah Chetty & Sons and other clients take our escorting services for transporting their valuables. Our customer list crosses 250.·

In what way does ED stand apart from other agencies in the same field?

We take assignments with a commitment to execute them prAnnaiah receiving Vijay Ratna awared in 1994ofessionally. We provide our services with utmost dedication and the employees of our organisation get all the benefits they deserve like Provident Fund, ESI and gratuity. Customers can have access to our personnel round the clock. Our office is open 24-hours of the day. We keep our duty officer alert with a mobile phone and an assistant. They are also provided with five landlines, besides vehicles and pagers, so that they are equipped with everything in case of an emergency.·

What have ED's major achievements been?

We have been successful in bringing to light several misdeeds in association with the police department, with whom we have a good rapport. For our services in the field, we were given the prestigious 'Vijay Ratna' award in 1994.

Annaiah feels that a common man, who stays in remote areas, should posses licensed arms for his personal safety. He also suggests that persons who get frequent threats should report it to the police department or a detective agency. When it comes to the safety of children, he warns parents to employ only reliable drivers, with whom their children travel to school.

Eagle Detective Agency Pvt.Ltd.
,
# 13, First Floor, Langford Road,
Bangalore- 560 025
Phone: 2221 9567/ 2222 3980
Fax: 2221 5410
E-mail: eagle_detective@vsnl.net

Author : Sharmistha Chakraborty

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